Superb service, rapid delivery, and more importantly it works, STRONG 💪 WILLPOWER ESSENTIAL.
Second time ordering from lipotrim and as before excellent service
excellent service / delivered to Ireland within 3 days
Not as good as before but when you are used to 2-3 days 4 days seems a lot worse than it should . Still the best you will get. Thank You
Its really working, I'm trying for 4th time now and its helping me loose the weight. (we have adjusted the wording and spelling on this review to make it easier to read - please see below for a picture of the original Trustpilot review)
The service was excellent, many thanks to the team members
The best diet programme I ever tried! 🥰 In 7 weeks I lost 19 kg, happy days! 🙂
Prompt delivery
Ordered on a Friday, I had a number of issues with the web order, Irish customers pay more for the product and it’s now the following Wednesday and no sign of the product
We are sorry to hear of your issues through this Trustpilot review and that you have felt our service was lacking.
Since we do not monitor Trustpilot as routinely as our emails and helplines, we do not recommend this for the resolving of issues. We are here to support you through our Lipotrim Ireland helpline 015255636, social media channels, website or email addresses.
To answer your issues:
1. Ordered on a Friday – your order was placed at 5pm on a Friday and as per our working week and T&Cs, all orders placed after 3pm are dispatched the next working day. Your parcel was therefore dispatched on the following Monday as expected.
2. I had a number of issues with the web order – we are really sorry to hear there were difficulties placing the order. We are unaware of any issues with the website. It would really help us and other customers if you could elaborate so we can investigate any issues you have encountered.
3. Irish customers pay more for the product – the price has been the same for a number of years now without an increase. We attempt to keep a stable price across all of our regions. There is naturally a slight difference in price across the different countries we operate in, as is the case with a vast majority of businesses.
4. and it’s now the following Wednesday and no sign of the product – we use FedEx who who attempt to deliver in 1 to 3 working days. Friday post-3pm orders are therefore likely to arrive on the following Tuesday, Wednesday or Thursday. We supply FedEx with each customers contact details so they can keep the purchaser updated throughout their processing of the parcel. It is unusual to therefore hear there is no sign of a parcel. We will look into their notification processes.
Please be mindful that unfortunately the pandemic has caused a minority of parcels to be slightly delayed (through FedEx delivery issues and not our dispatch times which have been unaffected).
All of our customers and their orders are highly valued.
We also appreciate feedback so we can respond to queries etc to the benefit of others as we have done here.
Best wishes and here to support you
I can't recommend Lipotrim enough, really satisfied with both the product & the service. Thank you
I used this product firstly over 10 years ago when i really reached a low point with my weight.
At that time i had to bring my urine sample every week to be checked along with my weigh in to chemist. This is not needed now but this diet if you follow it means no cheating but for me no thought process about points, low calorie, low fat. Its for when you just need to make a massive change and need a kick start asap to feel encouraged to do more.
I didnt want to go to classes until i had started to loose weight.
I dropped 3.5 stone in 3 months on my first try. I never looked back keep active and maintained my weight.
I am however one of those people but that loves summer, wine and partying and normally put on a few pounds over this time. So every November i go sober and do this diet for 4 weeks.
I did not do last year as i bought "new weigh", which a pharmacy told me was the new name for lipotrim. I hated the other product..
The soup in lipotrim is my saving grace.. I have 2 a day plus one shake. I am so angry with pharmacy as i even told them to send an email complaining about the "change in recipe" stupidly thinking why did they change it go back to original recipe. That never happened and now i know why.
I never lost my summer weight and added to it this summer and espically during lockdown. V unhappy place now but ready to start again in the morning got my products via new pharmacy having looked online and saw it was still available.
This is hardcore but its needed when you have hit a point that you need change. X Positivity and in my control.
Official Lipotrim reply to Marina's positive Trustpilot review:
Hi Marina
Thank you for the great review which is very much appreciated.
We understand the issues surrounding long-term weight management and are here to support you all the way.
Your review is especially important in that you, a real life dieter, has experienced and commented on the terrible situation of being misled. Lipotrim is still Lipotrim (NewWeigh is NOT Lipotrim). We are constantly battling those pharmacies attempting to pass this new diet on the market off as Lipotrim: https://ireland.lipotrim.com/newweigh/
We are proud of our long established Lipotrim programme and have no intention of changing the formulas.
Thank you again and best wishes with your weight management.
From the first moment of contact with Lipotrim staff they were very very helpful answered all the questions I asked.
Plus kept in contact with me. Cant rate them and the service high enough.
Fast efficient
Great service and a product that actual works!!
Sarah-Jane was very helpful and quick to respond to my queries!
I found ordering on this site extremely easy with no complications.
From order to delivery in Ireland by fed Ex....two days. Couldn't ask for better service.
Thank you
Highly recommend Lipotrim for fast and effective weight loss.
Really great results with Lipotrim. I usually get the chocolate shake but I decided to try the flapjacks this time.
They take some getting used to, after only having the shakes as they are very chewy.
I really enjoy them now with a cup of black tea or coffee.
Delivery is always very fast and well packaged.
Works well, not Hungry
Great Staff Very Helpful. Good Advice to set your Goals .
Stick to this Plan and you will get your Results.
I will bet anyone this liprotrim is the best on the Market.
Did not get any email to confirm my order after i ordered and delivery not as good as before.
Great product and very fast delivery
Best diet that works on the Market . Staff are the best and Very Helpful .
Sarah is A Star
Delivery was great ! And efficient once ordered .
Sales staff very matter of fact .
Excellent service - very fast delivery
Very nice service, advices, and informations.
Arrived on time and I have began my journey. First few days can be hard but flying now
Great service. Extremely helpful staff. Delivery quickly expedited!
I love this diet. Takes a few days to get used to it but after day 4 its plain sailing. No hunger pangs. Feel much fresher with more energy and clearer head too. Only finishing week 1 now and already down 3.2kg.
It's not for everyone but it's an excellent diet and as I have done it before and lost over 5 stone on it in 18 weeks, and maintained my weight for years after, I really cant recommend it enough. It is the only go-to diet that I will ever do.
Thanks Lipotrim Ireland, this diet is literally a lifesaver for me. 100%.
10/10 👍👍👍👍👍
Excellent service and products
Excellent experience even in these times. Very efficient and quick.
Excellent service
Customer Review - 1 star
I find the price of the item double what is charged in a pharmacy and the shipping costs are extortionate at the same price at the item. I have not yet received the item which according to you shipped 5 days ago. All together a very disappointing experience.
Lipotrim Ireland - response to this review
Sorry to hear you are unhappy with your experience.
To answer your concerns:
*We cannot legally set the prices our participating pharmacies charge, simply recommend a retail price RRP. This means they are at liberty to charge the same as our RRP or either more or less than the RRP. It sounds like you have a local pharmacy who are, for whatever reason, selling below our RRP. We are duty bound to sell our products at the RRP.
*The shipping charges are a flat fee as per our terms and condition as we generally send rather heavy parcels. We do have a free shipping option when our minimum spend is reached.
*Orders are dispatched the same day if received before 3pm (Mon to Fri) and may take around 3 working days to arrive. The two days over the weekend do not count as working days.
*We are all facing many challenges during this pandemic and although we are managing to maintain a near normal working practice at Lipotrim, the couriers we use are experiencing infrequent minor disruptions to their normal service, meaning some parcels are taking a small amount of time longer to arrive.
Please feel free to email us on lipotrim@lipotrim.co.uk or call our helpline 015255636 so we can investigate your individual delivery.
We recommend anyone who feels they have any cause for complaint or feels they have not received the service they expected to contact us first.
Excellent service and products, day 9, feel great
Easy and helpful service. Thank you.
Excellent products. Lost 10 lbs in the first week alone. Customer service is excellent and they ship quickly
Great, i placed an order, it was delivered in 3 days, very happy
Excellent service
Easy to use webshop, free delivery option, fast dispatch. Using maintenance products to control sugar carvings.
Hello I was very pleased with my order. I was only waiting a couple of day for it to be delivered thank you
Excellent service. Trial order, worked with Gareth on this and will be ordering again very soon. Thanks!
The best diet I ever tried! *****
Brilliant product and great customer service
Ordering was simple and prompt . Delivery was within a couple of days and given the demands on delivery service this was impressive .
On day 9 and already feeling results however with the rain bucketing outside I would love a slice of sourdough - toasted , buttered with cheese ....mmm and washed down by a few beers .
That’s where it all went wrong . Find the whole process great at breaking bad habits .
Quick delivery, very helpful and fast replies from customer service. Highly recommend.
Service was excellent
Very quick delivery
Once again another order delivered in 2 days service 1st class would highly recommend
Excellent service- great to have the bit of discount during these hard times. Very fast delivery- had delivery within two days.
Quick efficient easy to order
Very quick and efficient service 👏👏👏👏
No problem everything great
Have Done in past works great looking forward to doing again
Excellent, very helpful and accommodating
Fast efficient ordering and delivery.
Excellent service..
Excellent service as always. Fast delivery.
Great as always keep it up. You are the best
Easy to order and arrived a day early - Brill
Brilliant communication skills, fast and reliable.
Always great doing business 5 stars all the way.
Always a pleasure deal with. Friendly, supportive and efficient.
Always use them great service and fast delivery
Fast delivery and very tasty. Great for maintaining weight loss.
As always easy and quick process with speedy delivery
Quick delivery and really tasty caramel bars.
Great product and fast delivery
Easy process, quick delivery
Great service as ever Thank You
I found Gareth to be most helpful and pleasant. While he could not guarantee delivery on the wed he did his best and it did happen. This made life so easy as I’m only home in wednesdays. Thank you Lipotrim from a happy customer. Teresa F
Service is excellent and very helpful
Found Gareth very helpful and easy to deal with
Again I have got my delivery from Lipotrim Ireland way before expected delivery date .
They are super efficient and lovely to deal with.
They always give 100% .
Love this diet. It works for me and it is fast and does exactly what it says!
100% All the time 👏👏👏👏👏
Great just Great
Thank for the great service
I love the Lipotrim bars ... they are very filling and I just love the texture.
When I place my order they are super efficient in getting my bars sent to me in quickest possible time.
I just cannot fault them . They deserve a 5 star review . Bernadette.
Excellent nice price
Super quick response and delivery.. Very happy
Excellent .....really fast delivery
Buy lipotrim online regularly service and delivery fantastic had a slight problem ordering this time so phoned instead very helpful solved the problem 5 star service
Great just GREAT Very quick and on time
Site is easy to use; delivery was very fast; overall I was very happy with my recent experience on this site
Great service, very fast delivery,ordering online
Excellent service as always.
Very good company got my order in 2 days
My lipotrim journey
Over the last 27 years, I must have lost over 30 stones, putting it all back on again. I became the typical yo-yo dieter. I can be so single minded and focused, but the instant something doesn't go my way, all bets are off and I reach for my go to comfort food of cheese!
After having a raging thirst for a couple of weeks, a nagging worry plagued me, so on 5th November I sneaked downstairs and tested my blood sugar on my husband's glucose monitor.
The shock when I saw 16.6 on the screen was indescribable. I WAS DIABETIC and I was killing myself!
That was the push I needed and my LIPOTRIM journey started right that minute. No thinking about it, no planning just straight in.
My weight was exactly 18 stones, and I managed to squash my bulk into size 26 clothes.
24 weeks later I have lost over 7 stones and fit nicely into size 12. My BMI had dropped from morbidly obese down to healthy weight. I have reversed the diabetes, and my blood pressure is now well within the normal range.
Would I recommend Lipotrim? In a heartbeat - but only if you are serious about losing weight and prepared to make the sacrifices
Does it work? Absolutely, if you stick to it 100%
Lots of will power and determination. Is needed but lipotrim is the best tfr diet ever
Will recommend,
used twice after pregnancies,
Lost 25 kg in 3 month.
I've offered Lipotrim as a Pharmacist for over 10 years and have gained some excellent results for my patients. One current patient has lost 50kg to date (Oct 2016 to May 2017) and is feeling the benefit so much she is not using her wheelchair routinely.
Professionally run and predictable results, Lipotrim offers the Pharmacist an excellent programme to gain clinically significant results, whilst the patient gains from the professional knowledge of the Pharmacist and the long term help and advice to keep their weight off.